Privacy Policy

At DMA Saudi We respect your privacy and only collect the data we actually need to fulfill your order and serve you. This page explains what we collect, why, who we share it with, and what your rights are.

Data we collect

Order data: Name, mobile number, email and shipping address. We need these to fulfill your order and deliver it to you.
Account data: If you create an account on the store, we save your login details and order history.
Messaging data: Your messages with us on WhatsApp or through the contact form, used to follow up on your order and provide support.
Technical data: IP address, browser type and device, collected automatically for security and to improve site performance.

What we don't collect

We never store your bank card details. Payment is handled entirely within our approved payment providers' systems. Card data never passes through our servers, and we never see it.

How we use your data

To fulfill, prepare and ship your order
To contact you about your order or shipping status
To provide technical support and answer your questions
To protect the store from fraud and abuse
To improve browsing and shopping

We don't sell or rent your data to anyone, and we don't use it for anything beyond what's listed above.

Who we share your data with

We share only the minimum needed, and only with parties that need it to complete the service:

Payment providers: EdfaPay, Tabby and Tamara, to process payment. Each has its own privacy policy.
Shipping companies: Only your name, mobile number and address, to deliver your order.
Hosting and technical service providers: To run and protect the website.

We may also disclose data if legally required to by a competent authority.

Cookies

The website uses essential cookies for the cart, login and saving your preferences while you browse, and others to measure and improve site performance. You can disable them in your browser settings, but some store features, such as the cart and checkout, may not work properly without them.

Data retention

We keep order data for as long as needed to provide the service and meet accounting and legal requirements, then delete or anonymize it. You can ask us to delete your account at any time.

Your rights

Access the data we hold about you
Correct any inaccurate data
Request deletion of your data or account
Object to the use of your data for marketing
Withdraw your consent at any time

To exercise any of these rights, contact us and we'll respond as soon as possible.

Data security

The website is protected by an SSL certificate, and we use security tools and a firewall to detect suspicious activity. That said, no system on the internet is 100% secure, and we keep our procedures up to date.

Children's privacy

Our services are intended for adults, and we don't knowingly collect data from anyone under 18. If we receive such data, we delete it as soon as we become aware of it.

Policy updates

We may update this policy from time to time and will post the updated version on this page. Last updated: September 1, 2026.

Contact us

For any question about your privacy or data, contact us on WhatsApp at +966500305654, or through the contact channels listed on the store home page.